Parents can easily book meetings with teachers or teams through the portal by following the steps below:


Step 1: parents log in to the Parent Portal using their credentials. 


Step 2: on the main page, next to the conference name, parents click Add/Edit Meeting. This action redirects them to the booking page.


Step 3: once on the booking page, parents have two options to view available teachers or teams:

  • Click “View Available Teachers or Teams” in the center of the page, or
  • Use the “Teachers” button located in the upper-left corner.


This will open the list of teachers or teams available for appointments.


Below the page, you will find screenshots illustrating each step of the process.


Here are a few common reasons why parents may not be able to book meetings:
  • The parent is not linked to any teachers or teams (applies to all integration types except None).
  • The relevant teachers or teams have not been invited to the conference.
  • The conference is set to Private, and the parent has not been invited.
  • The reservation window for the conference is closed or has not yet opened.
  • No free slots are available for booking.
  • The parent is not linked to a student.
  • The timezone is not set for your account. 
To update your timezone you need to: click on your school’s name in the upper-right corner of the page → Account Settings → select the correct timezone from the list → click Save to apply the changes.






If parents continue to experience difficulties booking a meeting after checking the above, please reach out to our Support Center at support@ptcwizard.com