Dear PTC Wizard Parents,


We understand that sometimes login issues can be frustrating. If you've encountered an "Authentication Failed" error while trying to log in to PTC Wizard, we're here to help. This article will guide you on how to resolve this issue and gain access to your child's school information seamlessly.


**Troubleshooting Authentication Failed Errors:**


1. Double-Check Your Credentials: Ensure that you're entering your email address and password correctly. Typos happen to the best of us, and a small mistake can lead to this error.


2. Password Reset: If you've forgotten your password or suspect it might be incorrect, click on the "Forgot Password" link on the login page. Follow the instructions sent to your email to reset your password securely.


3.  Contact Your School Administrator: If the issue persists, please understand that providing login support directly to parents goes against our privacy policy. We recommend reaching out to your school administrators for assistance. They are well-equipped to help you resolve any login problems.



Thank you for being a part of the PTC Wizard community.